Conflict Management At The Workplace Setting - 2263 Words

Executive Summary We are all wired with the ability to have our own opinions, ideas and sets of beliefs. Conflict, an inevitable part of life, pertains to the opposing ideas and actions of different entities. We often find ourselves in conflict in different scenarios; whether it involves other individuals, groups of people, or a struggle within our own selves. Consequently, conflict influences our actions and decisions in one way or another. Conflict can have significant impact in the workplace and should not be ignored. It is essential for managers, supervisors, and even coworkers to address individuals that are causing office conflicts. The need for managers to have better leadership and management skills to handle their complex responsibilities is well recognized. The following case introduces conflict management in the workplace setting. The foundation of conflict management centers on communication techniques including transparent communication, open discussion, active listening and tim ing of intervention. This case analyzes the cause of conflicts, reviews techniques of conflict management, and discusses specific management styles such as: avoidance, competition, accommodation, compromise, and collaboration. Case scenario (background) Bill has been working for five years for a mining company. He started in the office but has recently moved out on the road as a salesperson, obtaining business for the company. Bill is not an expert in mining butShow MoreRelatedThe Effects Of Workplace Violence On Nursing1329 Words   |  6 Pages Effects and Management of Workplace Violence in Nursing Gurdeep Kaur, Virender Kaur, and Ana Tolentino Jimenez California State University, Bakersfield Effects and Management of Workplace Violence in Nursing Workplace violence occurs due to an interpersonal conflict between two or more people that results from differences in their needs, ideas, goals, interests, or values (Marquis and Huston, 2015). Workplace violence is not limited to physical violence; it also includes negativeRead MoreThe Problem Of Conflict Resolution1383 Words   |  6 PagesAbstract Everyday people in the educational setting are required to work in groups and make decisions that affect everyone. There are very few situations where everyone in a group or team will agree totally, as a result, conflict is inevitable. 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